| id |
int(11)
|
|
|
|
| repair_no |
varchar(30)
|
utf8mb4_unicode_ci
|
|
|
| user_id |
int(11)
|
|
|
|
| req_phone |
varchar(20)
|
utf8mb4_unicode_ci
|
|
|
| request_type |
set('service', 'repair', 'borrow', 'other')
|
utf8mb4_unicode_ci
|
|
|
| machine_problem |
text
|
utf8mb4_unicode_ci
|
|
|
| req_signature |
mediumtext
|
utf8mb4_unicode_ci
|
|
|
| attachment_note |
varchar(255)
|
utf8mb4_unicode_ci
|
|
|
| problem_photo |
varchar(255)
|
utf8mb4_unicode_ci
|
|
|
| approver_id |
int(11)
|
|
|
|
| approver_signature |
mediumtext
|
utf8mb4_unicode_ci
|
|
|
| approved_at |
datetime
|
|
|
|
| status |
enum('pending', 'in_progress', 'pending_receipt', 'completed')
|
utf8mb4_unicode_ci
|
|
|
| it_solution |
text
|
utf8mb4_unicode_ci
|
|
|
| it_staff_id |
int(11)
|
|
|
|
| claimed_at |
datetime
|
|
|
|
| it_completed_at |
datetime
|
|
|
|
| it_signature |
mediumtext
|
utf8mb4_unicode_ci
|
|
|
| edp_approver_id |
int(11)
|
|
|
|
| edp_approver_signature |
mediumtext
|
utf8mb4_unicode_ci
|
|
|
| edp_approved_at |
datetime
|
|
|
|
| satisfaction |
enum('very_good', 'good', 'fair')
|
utf8mb4_unicode_ci
|
|
|
| sat_suggestion |
varchar(255)
|
utf8mb4_unicode_ci
|
|
|
| eval_signature |
mediumtext
|
utf8mb4_unicode_ci
|
|
|
| eval_at |
datetime
|
|
|
|
| created_at |
datetime
|
|
|
|